What out customers are saying…
We recently switched to Roger Snyder and have home, auto, and life insurance policies. We are very pleased so far. They are quick to respond, very helpful and personable, and were thorough in explaining everything and making sure we understood our policies.
Always so genuinely helpful. I always know I can get honest help from a live person when I call and that is priceless these days.
Your employees have always gone above and beyond for us to meet our insurance needs and assist with the few claims we had to process.
The staff is always friendly and helpful.
I've had this insurance for years and any questions I had, you have always answered quickly. If I hit a deer or an accident, it was taken care of quickly and I was able to fix my vehicle, get help with a rental, or get a check to find a different vehicle quickly!!
Always friendly and professional when talking on the phone and prompt on taking care of any issues.
You insure our assets at a semi-reasonable price, maybe not quite as reasonable as it should be since Denise and I have never received a traffic ticket in our lives or had accidents but you’re friendly and you don’t bother us a lot so thanks
Very friendly staff and if you have any questions they will answer them right away!!!!!
Great friendly customer service, speedy review and quote, coverage with more value and less cost!!!! Thank you!
I've always had great service from Roger Snyder Insurance, and that's why I've been with them for over 33 years now.
You are always helpful when we make inquiries and respond promptly when called upon.
Troy always goes above and beyond to talk through any details I need help understanding and you can't get better service and communication anywhere else.
Your agency is always ready and willing to jump in to give your assistance and take the lead when needed. It is so very reassuring and nice to talk to a courteous and human voice when telephoning. One can also leave messages on off hours and be assured that a return call will be made. Thank you for your professionalism.
Cindy has always been on top of my account, keeping my coverage accurate and even visiting the property. She also worked very hard to help me solve some difficult car ownership and registration issues.
You helped me alot on figuring out the right insurance for my car. Thank u
Everyone is always very responsive and helpful.
Justin was very helpful and informative. He took the time to review my Homeowner's policy with me and we ended up completing a necessary upgrade. Thanks for the great advice!
They're very knowledgeable about the insurance business and related matters. Questions answered quickly. Very kind and pleasant to work with!
What makes Roger Snyder Insurance outstanding is the care you receive. If you have a concern or a question, you can be sure that you'll get help and/or an answer - and in a timely manner. You always get the feeling that you are important, and these people will take all the time that is needed to ensure that you are a satisfied customer. I would highly recommend this agency.
Cindy is great at taking the time to explain the different instances and answering all of our questions.
Any time we have questions or a claim, you have been quick to respond with information and options. I've been a customer for over 40 years and have always had good experiences even though I live more than 200 miles from Richfield.
I've been very pleased with the service I receive from Roger Synder insurance.
I have always been able to contact a live person when calling the business. People are super helpful when needing help with my insurance and are always willing to be sure that I am receiving the best coverage for my dollar. I love the local advantage of knowing the agents and staff. Thank you for your years of dedicated services in our small town.
I am pleased with the "family" type feeling you get when you call with a question, or stop in to ask..
Very knowledgeable, accommodating with times to meet, friendly!
It was so easy and quick to get my insurance needs taken care of, and I saved money compared to my prior insurer. I couldn't be happier!
You are the cheapest insurance we've found and we get a discount for being a loyal customer of over 25 years. Always good service.
Have been with you over 50 years and have always had excellent service....completely satisfied always.
They have always been easy to get in contact with. They are very personable. Always looking for ways to save me money.
I've been with RSI/ Erie Insurance for over 30 years, much of that time far away from my hometown. I have never considered changing agencies due to the excellent "hometown" service we've always received from Erie and the Roger Snyder staff. Keep up the good work!
Quick response to claims. No high pressure tactics. Home town, local business that has earned customer's trust.
Very polite and helpful. If you have to leave a message, they return your call in a very timely manner.
Friendly service
We've been very satisfied with the prices and service we've received for the last 45 years.
Cindy has always been timely in returning calls and answering questions when needed. We know that we can count on Cindy to serve our insurance needs for home, auto, and personal insurance.
Customer service has always been good.
Always a quick response and timely visit by insurance adjusters. Check for repairs arrives quickly.
I have been with you since March 1962. That's 61 years. Erie is great. The people at Roger Snyder insurance are good people.
Justin is amazing. Extremely knowledgeable and professional. I felt like I was talking to a family member.
Troy was knowledgeable and efficient. He seemed to want to work with me to come up with the best coverage for my personal situation.
Very fast response to questions. Always there to give help when needed.
Wonderful people willing to help you when you need them.
I had a claim against one of your customers, everything went so well, We decided to switch our coverage to Erie Ins. Your price was better too. We have Auto and Homeowner’s with you for several years.
Quick turn around time on any issues
The few times when I've needed help with a problem, Cindy takes care of me immediately! Your firm is the best and I so appreciate being able to call and get answers from a real person and not an automated machine! Keep up the good work!
When I call with a specific question or matter, it is taken care of immediately. Very pleasant staff.
Great prices and our agent is very supportive and helpful!
Low rates and excellent service
Always get things done quickly
Courteous employees. Well priced car insurance.
I love the fact that we can call the office and always talk to someone who is friendly and ready to help! Nowadays that is hard to find! Thank you!
Service has always been quick and fair. Staff has always been friendly and courteous.
Have always got answers to our questions and our insurance needs have always been met.
Help to find best plan with best cost… understands importance of trying to save money.. especially now
You have great insurance and very cheap.
Very easy to work with. Knowledgeable when I have questions. Competitive prices.
Cindy always responds promptly! Answers a multitude of questions, and at times I've had many. Never pressures to oversell but I do feel I am adequately covered. What's worse than having to actually use your insurance? Hearing "you aren't covered for that! " I'm in the automotive industry and highly recommend her. Knowledgeable and pleasant.
The price of the policies, ease of policy changes, and being able to talk to someone instead of a call center are all great.
When we switched insurance companies you saved us several hundred dollars. I hope we're still saving money.
We really like how your staff treat us like family! We aren't just a number to them!
You are all so friendly and willing to help someone with their questions .
Roger Snyder Insurance has been my parents' insurance agency for well over four decades. So, when I needed auto and home insurance for myself, I turned to them, too, and the service I have received is excellent.
You were very prompt with our quote got back with us when we had questions and you beat our previous insurance premium.
Cindy has always been so helpful with everything regarding insurance. I highly recommend her and her staff.
Excellent customer service
Team was very helpful in setting up my new policy.
Service is always great and you have great rates. I have Erie for my home and auto and have always gotten claim checks promptly with no problems. Highly recommend your agency.
Always there with great advice and support.
I have always found Cindy's service to be very responsive to my needs. She is reason I have stay with this agency and to this point in time, I never shopped my coverage.
The customer service at Snyder’s Insurance is excellent as is the knowledge base regarding products offered. If we ever need to look at options to make our insurance more affordable, an effort is made to provide best coverage at best cost within our budget. Thank you for your service to the community.
I like that the rep spent time to explain each option on insurance. Friendly staff helped as well..
Everyone at your office is ALWAYS helpful, friendly, and answers our questions. We truly believe in "Hometown " services.
I’ve been with Roger Snyder Insurance since I was 16 and making a claim or changing anything with my policy was always a call away. My agent has always helped me out promptly and quickly.
You are always helpful with questions, getting back to us as soon as possible if you don't immediately know the answer. Thanks!
Cindy is always willing to go above and beyond. It means so much to know that I will call and always get to speak to the same person that I’ve worked with for over 10 years.
Good people offering a great value with Erie insurance.
We haven’t had to use our coverage often, but when we did, you were there. Cindy has gone above and beyond the normal call of duty in helping us provide proof of insurance for my daughters first car, speedy claim payment for a leak in our living room.
Your insurance coverage is great and your staff is very helpful if needed. I have been with you, since I started to drive. I love the fact that no additional increase with the payment when you have multiple accidents.
Your representative called me to confirm my multicar discount and also reviewed my policy in order to make some changes. I was grateful for that!
Take the time to make sure I have what I need. And show that you care!
You have always been there when I need help, have questions, and fixed any problems that has ever come up. I love the personal service and that I can meet with you almost at a minutes notice.
Your always helpful with our insurance needs. You answer me asap and everyone is very pleasant to talk to
Always very helpful and the staff is very pleasant to deal with.
Settle matters in a timely manner. Very friendly and pricing is good.
good follow through and communication when I needed to get my vehicle repaired due to deer damage.
Great people
You guys are always there when I need you, you are very professional at what you do, and I love the way you take the time with my handicapped son when he needs a good pair of eyes!!!! Thank you so much for all you guys do!!!!
From day one Cindy has made us feel like family there while making sure all our insurance needs were met.
There a great insurance company. When I wrecked my truck they helped get it fixed quickly.
Prompt, friendly service, quick response to questions!
Prompt responses to our questions and reasonable pricing. You're helpful in making the right coverage decisions for our aging vehicles and our young driver.
Cindy is informative & always helpful when tending to all our insurance needs. She is always quick to answer any insurance questions we have and we appreciate her knowledge.
Your rates are always the lowest and very friendly and knowledgeable staff
Any time I have ever needed help in the past, everyone I have ever dealt with from your office has been informative, very helpful and timely.
I have been with Roger Snyder Insurance Agency since the early 90's. The staff is very helpful and handles your inquiries in a timely, proffesional manner.
Roger Snyder was our insurance agent for our home and when we owned multiple rental units. They were great to deal with, always gave us the best rates, quick responses to any questions or issues and the friendliest staff. This family owned business definitely knows how to treat their customers like family also.
Employees are always courteous, and always informative when changes to our policies need to be made. The cost for coverage is very competitive, and most importantly the owners and employees live in the are that they serve.
I love that your agent is always available and ready to assist… she is very knowledgeable and friendly.
I’ve had Erie Insurance for 50+ years. I’ve never been disappointed with the service.
Great Rates and People
Great service
You’re always there for us. Always personable and professional. We know we can trust you
Claims have been handled in a timely manner and the team there has always been very helpful and responsive.
Roger Snyder Insurance and it’s staff have always been able to help us with a variety of coverage. They are quick to respond to questions and to figure out the best options. We have been customers for many years and hope to continue to work with Cindy in solving our home and auto needs. She is knowledgeable, professional and caring.
Staff has always provided prompt, friendly responses to any questions or concerns. I appreciate the service I've received over the years.
Always very friendly and helpful. Cindy goes above and beyond to help.
Best insurance and price!
When I bought my new truck you guys were right on top of my insurance needs for it. Thank you so much. Rich
Everyone is always very responsive and friendly. If there’s a question about anything they are informative and find out.
Roger Snyder Insurance, LLP, represents the ultimate in quality service. I would highly recommend this agency. Whenever you have a concern, they are there for you. You get an answer quickly. My praise to Cindy and the others there who have served my insurance needs for many years.
Roger Snyder Insurance LLP is great to deal with. The insurance they sell is economical. They are quick to respond and explain the products well.
Cindy is always cordial and very helpful with my needs and is an asset to your company.
The entire staff of Roger Snyder Insurance Company have always been friendly, thorough, and superior in all aspects of answering questions, obtaining quality insurance, and customer service. They truly care about their clients insurance needs. We feel honored to have them as our businesses and personal insurance agent.
Friendly and helpfull with insurance matters.
Friendly service and we feel more like we're talking to a friend than a salesperson.
I've come to trust your agency and have for a long time--we are the second generation of RSIA clients...and my children are third!
Roger Snyder insurance has always treated us well and is very easy to work with. They always are looking out for what is best for us in changing stages of life.
I've been with the snyder ins. for 50 years and find them to meet all my expectations for ins. needs
I know it's not easy providing insurance for non-local clients but everyone at the Roger Snyder agency has gone above and beyond to keep our coverage up-to-date as things have changed and we have relocated several times. It's hard to believe that I've been with them for approximately 46 years. Their service is excellent.
Erie Insurance continues to have the best prices around and coupled with a hometown feel it's a perfect insurance for us.
Everything!
We’ve been very happy with the service that we have gotten from Roger Snyder. Everyone is always friendly, and very helpful when we have questions. They are quick to respond - always great customer service.
Your staff have always been very kind and helpful and very responsive to our needs.
My grandmother and my parents were customers of Erie Insurance, beginning with Sam Landis and then Roger Snyder. Of course, that's where I began my insurance purchases, and about 46 years later, I'm still with Roger Snyder Insurance. My son is also a customer, so it's 4 generations, so far!!!! The customer service has always been above and beyond. The premiums are very fair. I appreciate everything about Roger Snyder insurance, especially the employees with their kindness and helpfulness!
Anytime that help was needed with a claim, someone was there with a quick response. Owners and staff are exceptionally friendly and there to help. I love the small-town local office.
Roger Snyder Insurance is a "people" insurance firm. They continue to follow the values Roger Snyder followed when he founded the company, and that is to work to get to know your customer and do everything you can to make sure they know and understand their insurance policy.
They are very personable, they explain things in detail so you understand it. If they don’t know an answer to a question they get the answer and get back to you very promptly.
I love how friendly the staff always is. Anytime I have an insurance need staff is right on top of getting me what I need. Also the wonderful pricing I receive on all my insurance policies is a huge help on my pockets!
Great customer care!
Still the best price around.
This agency has been great since I was 16. I'm now 43.
My husband was killed in an automobile accident. The office staff went above and beyond helping me and my family during this difficult time. I will never forget their kindness. If you need help or have questions, they are always there for you. You couldn’t ask for a nicer group of people. So helpful in every way. God bless you all.
Cindy is great to work with and is always willing to help me out with questions I have regarding any insurance. She is a wealth of knowledge and pleasant to interact with. I would recommend her to anyone!
Prompt call backs, works well with individual family needs
I like the price.
We've been with Roger Snyder for over 10 years. There has never been a reason for use to even consider switching providers.
Service is always prompt and courteous. My questions are always answered in a professional manner with my interests in mind.
Cindy gives excellent customer service, quick response time, always willing to do research and run numbers for the best product that fits my family's needs. All my referrals are very happy as well! Thanks for all you do!
Cindy always answers any questions I may have and gets back to me so quickly. She also found the best coverage at the best price for my needs.
great customer care
It's always did a good job for me and did everything right on time
You always answer our questions and if you’re unsure of something you find out for us and respond very quickly.
You are always available to discuss my insurance needs. I meet with you to review my homeowners and auto insurance, to make sure I had the correct coverage for my needs.
Low rates
When I came to the office with the requested information I was met by courteous people who called me by name.
In today's fast-paced world - with automated announcements, menus, and directions to 'leave a message and we'll call you back' - Roger Snyder Insurance stands out. When you call there, you speak to a human - a human who is empathetic, courteous, and professional. You can email or call the office anytime and expect to get the help you need - in a timely manner. This is practically unheard of these days, but this outstanding service is ALWAYS given at Roger Snyder Insurance. My hat's off to Cindy, Georgiana, Troy, and all the secretaries I have worked with there over the years. They are simply the best!
I have been with the Roger Snyder Insurance Agency for 50+ years. During that time they have insured my automobiles, house, and provided liability insurance for an in-home business. They have always answered my calls and provided needed information at all times. I can not think of another insurance agency that I would use.
Great help discussed many options with me gave me great advice about there insurance we have been with Erie for 46 years now cindy is very knowledgeable and helpful
Cindy is always available to answer questions and to help with our policy. I have never receive the excellent service that Cindy gives at another agency.
They are wonderful people to work with and are always willing to help. I have been using them for almost 9 years now! I can call Cindy any time and she will always help me with anything I need.
Cindy is very knowledgeable and the rates are great!
It’s our agent Cindy. She is great!!!
cindy went above and beond to help me with my prolems thank you
Roger Snyder Insurance is the best. The staff is very knowledgeable and fair. If we have a question or need clarification, we get answers immediately. We wouldn't want to have our insurance with any one else.
Ever since I got Erie Ins. Through Roger Snyder Ins. Cindy Benner and the whole Erie team has had my back. I dont think I'll ever look somewhere else.
I like the personal service and that they get back to me quickly with the answers.
Good service, quick response time
The quality of service is spectacular!!
Low prices, great coverage and amazing staff. Anytime we have a problem the issue is fixed in a few days to a week.
The staff is always accommodating and friendly to talk to. And, the insurance is great! A few years ago, we were involved in an accident and since it hadn't happened before, we were not certain what steps to take. The staff was very helpful to get everything resolved.
We have been with Roger Snyder Insurance for a couple years now and we are so lucky to have Cindy Benner as our agent. I love being able to send Cindy an email with any changes to our policy and she is very quick to respond. She is also very friendly and helpful with any questions we may have. I would highly recommend this agency to anyone!
Roger Snyder Insurance Agents are quick to help find the right product for your needs. When we needed a different policy for our home they found just the one that covered what we needed.
We appreciate the price and coverage of Erie Insurance
The people are always very knowledgeable, helpful and friendly. Price is also best in the market.
Friendly staff and cheapest prices around. I'm happy with the company.
Top notch, friendly service is always the agency’s and Cindy’s priority!
Cindy is always professional and very caring. Highly recommend her.
You guys are always very responsive & proactive. You often give suggestions on things that could be changed to benefit us. Overall, great service!
Everyone that I have worked with in this office to make changes to my policy or answer questions I have with the policy, have been very helpful, kind and work to get me the best rates... Looking forward to doing business with this company for many more years .
Erie Insurance employees are friendly and very helpful on the phone.
We love working with you guys and have for many, many years. Every interaction is pleasant. Cindy goes above and beyond every time.
Always have been there with good answers and willing to work with my needs
when i have a ? you get back in timely manner
Great and quick service
Cindy has always been friendly and helpful. Anytime we have a questions about our policy, Cindy is always able to give us a fast and accurate response. She was able to fulfill our auto, renter's and contractor insurance needs. I don't think this level of service could be provided without the care and attention of Cindy.